Refund policy

Return & Refund Policy

Due to the nature of food and consumable products, all sales are final. We do not accept returns or exchanges on candy, snacks, protein products, gum, or other consumable items.

Damaged, Incorrect, Missing Items, or Issues

If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 48 hours of delivery at SweetnSnackHaven.co@Gmail.com.

Please include:

  • Your order number
  • Photos of the product and packaging
  • A description of the issue

Once reviewed, we may provide a replacement item, store credit, or refund when appropriate.

Non-Returnable Items

The following items are not eligible for returns:

  • Food and consumable products
  • Sale or clearance items

Refunds

If a refund is approved, it will be issued to the original payment method. Please allow up to 10 business days for your bank or payment provider to process the refund. 

If more than 15 business days have passed since your refund was approved, please contact us at SweetnSnackHaven.co@Gmail.com.

Contact Us

For any questions regarding your order, please contact us at SweetnSnackHaven.co@Gmail.com.